FAQ
How to brew
For the best experience, we recommend brewing 7-10 days off roast. Experiment with grind size, brew temperatures, ratio and time to find your sweet spot. For more details on your coffee, check out our brew guides.
How should I store my coffee to keep it fresh?
To keep your coffee as fresh as possible, store it in an airtight container in a cool, dark place. Avoid exposure to light, heat, and moisture.
Is it available in whole bean or pre-ground?
We offer it in both whole bean and pre-ground options. Whole beans are ideal for those who prefer to grind their coffee fresh before brewing, while our pre-ground option is convenient for quick, easy brewing.
What’s the best grind size?
The best grind size depends on your brewing method. For a French press, use a coarse grind. For pour-over or drip coffee, a medium grind is ideal. If you’re making espresso, go for a fine grind. Adjust the grind size to suit your personal taste and brewing preferences. In general, if it's too bold or bitter, try coarsening up your grind size- if it's weak or sour, go a bit finer.
Shipping info
Shipping Rates & Options
Standard Shipping: Delivered within 3-7 business days. Rates vary based on your location and order size. Shipping is free on orders over $50.
Expedited Shipping: Need your coffee sooner? Choose expedited shipping at checkout for delivery within 2-3 business days.
Tracking Your Order
We roast every Monday, Wednesday and Thursday- your coffee will be roasted on the next business day from when your order is placed. Roasted to order, we will ship your coffee a day after it's been roasted. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Need Help?
If you have any questions or concerns about your order, our customer service team is here to help. Reach out to us here and we’ll be happy to assist you.
Why our coffee stands out
Ethically Sourced, Sustainably Grown
Great coffee starts with great partners. We choose lots with traceability and sustainability in focus. Today, we work through Bellwether’s importing partners to access farmer cooperatives and pay ethically minded prices. Tomorrow, our goal is to nurture direct relationships at origin—sharing stories, investing in communities, and bringing you coffees that honor the people and places behind them.
Small-Batch Roasting for Peak Freshness
Every batch is intentional: sourced with thought, profiled with patience, and cupped until it feels right. We roast almost daily so your coffee arrives lively and balanced, and we put the roast date on every bag for transparency. Most orders ship within 24–48 hours of roast. It’s the same standard we hold for family—because you’re at our table, too. (No local pickup; we ship fresh.)
Commitment to Community
We’re here to pour into people. Expect educational events (like Brew & Belajar), collabs with neighbors and creators, and initiatives that make coffee more accessible and inclusive. As an Indonesian-owned micro roaster, community is our touchstone—rooted in culture, learning, and shared moments over a great cup.
Why You’ll Love It
- Ethically Sourced: We’re committed to supporting farmers who grow our beans with care and respect for the land and people.
- Small-Batch Roasted: Each batch is roasted to order, ensuring that your coffee arrives fresh and full of flavor.
- Versatile Brew: Perfect for your favorite brewing methods—whether it’s pour-over, French press, espresso or drip.